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Terms & Conditions

Welcome to the platform Kleise.gr

The Website is an online platform, with appropriate electronic infrastructure, through which electronic reservations are made. It hosts free listings of catering businesses (restaurants, bars, nightclubs, etc.), hairdressers, beauty services, barbershops and generally any type of service business that can operate by appointment and reservation. The website aims to develop and maintain a platform for online booking, appointments and related services consisting of internet software, mobile phone applications, and a website.   The website provides event booking services, entertainment and leisure services, booking services for conference centers and exhibition spaces, the provision of advertising space or time on the Internet, the production of web portals, the sale of advertising space or paid or contracted internet, paid or contracted advertising space or time, advertising design and conceptual development services, paid or contracted resale of advertising space or time, marketing consulting services. 

Through the website, the benefits and services of contracted companies are advertised and promoted, which may be accompanied by special discounts. The special discounts are valid for a specific time and quantity. Through the online platform, the visitor/user of the website can obtain the above services by making free online reservations, under the conditions described below and which the visitor/user fully and unconditionally accepts. 

Make sure you agree to the following terms, as your further use and browsing of the Website / Application implies your explicit and unconditional acceptance of them.

NOTE: The Privacy Policy is an integral part of the Terms & Conditions of the website/application Kleise.gr.

INTRODUCTION

. The Website/Application Kleise.gr is the property of the company KLEISE.GR E-BOOKING PLATFORM SINGLE MEMBER PRIVATE COMPANY, (Tax Identification Number: 801657730, GEMI Number: 160964321000) which from now on will be called for the sake of brevity as “Company” or “Kleise.gr”. Kleise.gr takes the protection of your privacy very seriously and has taken all necessary measures in order to safeguard the security and confidentiality of the information concerning the visitors/users of the platform.     

2. The following terms refer to the use of the Kleise.gr website by a simple visitor as well as by a registered user. The use of our website and the registration in it, as well as the general use of the internet services of Kleise.gr implies the unconditional acceptance, consent, consent, approval, and agreement by the visitor-user with the terms of use and the protection policy privacy and personal data that we follow, as described in particular in them and are an integral part of this.   

3. INTELLECTUAL PROPERTY  

All content of the Website / Application, including images, graphics, photographs, drawings, texts, services provided are the intellectual property of the Company and/or the contracted companies and are protected under the relevant provisions of Greek law, European law, and International Conventions. The names, images, logo and insignia that represent Kleise.gr and its services, are exclusive trademarks and insignia of the Company and are protected by Greek, EU, and international laws on trademarks and industrial and intellectual property. In any case, their appearance and display on this Website / Application should in no way be construed as a transfer or assignment of their license or right of use. For these reasons, any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of productive work, or misleading the public is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content of the Website / Application in any way or means for commercial or other purposes is permitted only with the prior written permission of the Company or any other legal rights holder.    

4. SCOPE OF SERVICE 

  Through the Website / Application, Special Offers may be advertised and promoted which the visitor/member/user of the Website / Application can obtain by making FREE online reservations, under the terms hereof. The Company does not acquire in any way the status of the seller and participates in the process of promoting the Special Offers exclusively as a third party intermediary.

By making an online reservation through Kleise.gr, a contractual relationship (legally binding) is created between the user and the company, eg the restaurant where the reservation was made. When registering on the platform of a business owner, he can adjust, as he wishes, the page of the registration of his business on the website Kleise.gr, which is provided with great flexibility to properly configure the reservation and appointment schedule, the number of tables that will make available for reservations at Kleise.gr, the issuance of discount coupons for a reduced prepaid price of the service, the registration of additional businesses (more than one), the observance of reservations and their duration and any details related to his business and additional operating conditions From the moment of the completion of the online booking process of the visitor, Kleise.gr acts exclusively as an intermediary between the user and the business, transferring the details of the booking to the company, which is obliged to keep its obligations by providing the services offered and listed on the website. Consequently, Kleise.gr is not responsible to the members/users of the Website / Application for the information contained in the Website / Application or the quality of the services provided by the companies from damages that may occur during the execution or not of the order or of their services (see ARTICLE 10. DECLARATION OF DISCLAIMER hereof).      

The services of Kleise.gr are available only for personal and not for commercial use. For this reason, the visitor/member/user of the Website / Application has no right to resell, use, copy, watch (eg with spider, scrape programs), present, download (download) or reproduce any content or information software, products or services available on the Website / Application for any commercial or competitive activity or purpose.

         5. CONCEPTS – DEFINITIONS / PROCEDURE & TERMS OF SERVICE

         Regarding the terms and conditions of use of the services of the Website and the process of electronic reservations, the following applies:

Kleise.gr (or Website / Application): The website with the distinctive title “Kleise.gr” and e-mail address [email protected], which is a platform for making Electronic Reservations in companies contracted with Kleise.gr, which may be accompanied by exclusive discounts or privileges, in accordance with the terms and conditions hereof

Contracted Business (eg Restaurant, bar, hairdresser, beauty service, barbershops, and generally any business that can operate with appointments and reservations): The business contracted with Kleise.gr (individual or company in any corporate form) that operates one or more catering services, beauty and grooming services, and general services, etc., and which agrees to provide its services to be booked (eg restaurants, bars, clubs, tables, etc. through the Website / Application, which may be accompanied by Special Offers).             

Special Offer : The offer of products, services and services of a company to the members of the Website / Application at discounted or preferential prices. The Special Offer is defined as the percentage (%) discount on the prices of the business list and is applied to the whole account when paying the relevant benefits or services by the booking persons, based on the terms and conditions of the booking. The Special Offers alternate at regular intervals on the Website / Application. The Company reserves the right to change, extend or extend the prescribed duration or terms for any Special Offer posted on the Website / Application. Special Offers may not be combined with other offers and discounts that contracted companies may provide to their customers as part of other promotional or promotional activities. In the event that in the details of a Special Offer there are additional special terms and conditions then these special terms prevail over the general terms of use of this.                    

Minimum Consumption: The minimum monetary value of the products/services per person (without discount) that the persons of a reservation in a contracted company are required to consume in order to be able to exercise the right of discount in case the reservation is accompanied by a special offer. The minimum consumption is defined differently per contracted company and is stated in the special conditions of each booking.

Online Booking (or Booking): The successful completion of the online booking process on the Website / Application by a user, which involves booking one or more tables in the restaurant (bar, cafe, club) of the user’s choice or making an appointment for the provision of a specific service (hairdresser, barber, beauty service) and which is either accompanied by a Special Offer or not.       

Simple registration on the Kleise.gr platform as a business owner (free package): The creation and operation of a page of the business registration, in which information of this business can be listed, such as location, contact phone, e-mail, photos of the company, pages on well-known social networking platforms, website, Menu and list of services with prices. The business owner who is interested in registering on the platform, can register his business on his own with an easy and automated process, attach photos of his desired business, record information he wants to convey to the public regarding his business, and generally make the arrangements he wishes regarding his business. Otherwise, he can contact the email address [email protected]gr or send a message via the contact form for the Kleise.gr team to register his entry on the platform and place information and photos that he desires. The entry is then linked to the Owner’s account, so he can make any changes he wishes or add additional details about his business at any point in time after the initial registration. Also, up to 20 photos can be uploaded, videos can be embedded and there can be a chat with interested users of the platform who ask for the registration of the business. These opportunities are provided completely free of charge by the Kleise.gr platform in order to support local businesses in meeting the requirements of modern society for a complete online presence. At the same time, each company is promoted to the users of Kleise.gr to increase its customer base.           

Online reservations are FREE for guests. For reasons of business protection in order to minimize the occurrence of Non-Appearance and with the ultimate goal of optimal service of the members of the Website / Application, it is not possible to make by the same User: a) two (2) or more bookings on the same date, and b) making more than three (3) bookings at the same time.

For companies that contract with Kleise.gr in order to increase their customer base through the online bookings provided by the website Kleise.gr, a monthly subscription is required from the business owners to activate it. The subscription packages provided are called Standard, Premium, and Enterprise. The services of each package are specified in detail, specialized, and invoiced specifically in the terms of transaction attached to the website and are an integral part of this   

Executed Reservation : The Internet Reservation is successfully completed with the appearance of the reservation persons in the company and is accompanied by the provision of services based on the terms and conditions of the reservation. 

Member : The visitor of the Website / Application who, in order to use the services of the Website / Application and to benefit from the Special Offers, subscribes to the Website / Application by creating his personal account, through which he has the opportunity to make FREE internet reservations he wishes. By registering, the visitor becomes a member of Kleise.gr and is committed to the terms of this. Only adults (over 18 years old) can register as members of the Website / Application

User : any member of the Website who uses the services of the Website.

Beneficiary of the Reservation (or Beneficiary) : The Beneficiary of the Reservation is determined by the User during the electronic booking process by providing their account details when logged in. The Beneficiary can also be the User himself if the latter declares his own name as the name of the Beneficiary. The Beneficiary addresses the company, in order to receive the provided benefits and services based on the terms and conditions of the reservation.

Booking Date / Booking Time (or Arrival Time) / Number of Booking People: Each Booking is valid for a specific date and time of arrival and for a specific number of people. Based on the agreement of Kleise.gr with the company, the number of people in the Reservation corresponds to a specific number of people who are committed to the Beneficiary for the Date and Time of Reservation.   

Reservation Visitors (or Customers): Any person who belongs to the declared number of reservation persons and visits the business in this context in order to receive the products and/or services of the catering company based on the terms and conditions of the reservation 

Arrival / Completion of Reservation : When the Beneficiary arrives on the Date / Time of Reservation at the company, the Beneficiary is obliged to mention to the person in charge of the reservations their Name, as well as that a Reservation with a Beneficiary has preceded him through Kleise.gr accept the products/services that correspond to the Reservation, as well as the percentage of the discount in case the Reservation is accompanied by a Special Offer. In case the Beneficiary neglects to inform the staff of the company in time that the reservation has been made through the Website / Application and his name, the company reserves the right to refuse it.

Reservation Modification : The reservation beneficiery, after making a reservation has the right to modify a) the name of the Beneficiary, b) the time of arrival and / or c) the special comments that accompany the online reservation and which are transferred to the company. The Reservation Modification can take place up to the Reservation Time and does not burden the User / Beneficiary of the reservation.

Reservation Cancellation by the User : The Reservation User, after making a Reservation has the right to cancel. The Cancellation of the Reservation can take place up to two hours before the Booking Time and is not charged to the User / Beneficiary of the reservation.

Cancellation of a Reservation by the company or Kleise.gr : In extreme cases where the company has been extraordinarily full and does not use the electronic reservation management system of Kleise.gr, for reasons of force majeure or in the case of extraordinary private lease of the entire premises of a company by third, the company or Kleise.gr has the right to cancel the reservation of a user while informing him within a reasonable period of time until the date and time of booking. In this case, the Website / Application sends a special e-mail to the user of the reservation informing him of the cancellation and the reason invoked by the company. The company or the Company can alternatively communicate by phone with the user on the contact phone that the latter has declared during his registration in the Website / Application. Additionally, the company can cancel a User’s Reservation if, under its policies, that user has been deemed unwanted due to previous repeated no-show incidents in the business.     

Late Arrival / Arrival with a different number of people: In case a) the Beneficiary arrives at the company after half an hour from the scheduled Booking Time (Late Arrival incident) and b) timely arrival of the beneficiary at the company but with a larger number persons from the person who has been declared in custody (Detention Persons), the company reserves the right to refuse at its discretion either the provision of a service that entails the previous detention, or the corresponding special offer that accompanies it.

No Show : The Electronic Booking that has not been canceled and whose persons do not finally show up at the company based on the terms and conditions of the booking and up to half an hour from the scheduled arrival time on the date of booking. 

The case of non-appearance does not burden the user or the beneficiary of the reservation. The user is informed by email about any incident of non-appearance that concerns him. In case of relevant objection on their part, they have the opportunity and are encouraged to contact the Website / Application via e-mail. For reasons of business protection in order to minimize the occurrence of Non-Appearance and with the ultimate goal of the best service of the members of the Website / Application, repeated non-appearance incidents, ie three (3) in a period of six (6) months will result in the deletion of the User by a member of the Website / Application. 

In case of violation of the present terms, the Company has the ability and the right to trace the IP address of the users and, if necessary, to contact their internet service provider (ISP). Additionally, each company may follow its own Non-Appearance incident management policy which may be stricter than that of the Website / Application. Therefore, every company reserves the right to cancel a user’s reservation if he or she has exceeded the number of no-shows specified by his or her policy.

6. USER RESPONSIBILITY

The visitor/member who uses the pages and services of Kleise.gr accepts that he will use the Website / Application in accordance with the provisions of current Greek and European legislation and good manners. That is, it will not use it to create and/or transmit any content that is false, inaccurate or misleading, illegal, harmful, obscene, defamatory, threatening or extortionate, violate someone else’s privacy, may cause harm to minors in any way, implies or is in any way related to child pornography, is directed against social minorities, population groups and racial characteristics is not entitled to be transmitted in accordance with the law or contractual or managerial relationships (such as inside information, property and confidential information obtained or disclosed as part of infringes any industrial or intellectual property rights, contains software viruses or, intentionally or unintentionally violates applicable Greek and Community law and its provisions, may harass third parties with any is used to collect or store personal data about other users. 

The visitor or member who uses the pages and services of Kleise.gr assumes responsibility for any damage caused to the Company by misuse or improper use of the relevant services. In the event that any user is found from the above, the Company reserves the right to automatically delete the member without notice proceeding to any action provided by applicable law and relevant provisions. Each member is also responsible for maintaining the confidentiality of their account in order to prevent any malicious use by third parties.

7. SECURITY OF PERSONAL DATA

The Company recognizes the importance of the issue of the security of Personal Data as well as the electronic services and takes all the necessary measures, with modern and advanced methods, in order to ensure the maximum possible security. Details refer in particular to the Privacy Policy of Kleise.gr, which is an integral part of the Terms of Use.

8. INFORMATION CONTACT – NEWSLETTERS

Kleise.gr maintains a file with the email addresses of the users/members of the Website / Application for sending automatic emails that are directly related to the services of the Website / Application (account creation email, confirmation/modification/cancellation reservation email but also informative email In the case of informative emails the user/member can choose, if and when he wishes, to receive them or not while in case he has chosen not to receive them he can delete from this service using the relevant link deletion that exists in every informational email that is sent Kleise.gr reserves the right to delete any recipient without justification. 

More specifically, Kleise.gr can send information communications via email for the following purposes): 

After registering a new member on the Website / Application. After making an online reservation for information and/or reminder of booking details. To send information critical to the processing of transactions (booking details, booking cancellations). For information purposes (newsletter). For promotional purposes, including a potential customer reward program. 

For service proposals related to Kleise.gr. For encouragement to complete questionnaires or in general to receive responses from visitors/users/members related to their satisfaction regarding the services of Kleise.gr and the collaborating companies. 

Kleise.gr also maintains a file with the telephone numbers declared by the users of the Website / Application and the callers of its call center, for sending SMS or messages of electronic communication applications such as Viber. Such messages directly concern the services of the Website / Application such as mobile phone confirmation code but also important communications regarding the user’s reservations).

In addition, informative messages can be sent either regarding the services of Kleise.gr or on behalf of third parties (eg cooperating companies). In the case of informative messages, the user/member can choose, if and if he wishes, to receive them during the registration process, within the management of his profile on the Website, or by sending an email to [email protected] . Kleise.gr reserves the right to delete any recipient without justification. Kleise.gr can send push notifications (desktop & mobile) including in these communications notifications regarding the reservation of the user, important announcements, but also reminders for offers and discounts to cooperating companies. In the case of push messages, the user/member can choose if and if he wishes to receive them during the registration process, within the management of his profile on the Website, or by sending an email to  [email protected]. Kleise.gr reserves the right to delete any recipient without justification.

In case a user does not want to receive any email or other communication from Kleise.gr, he should request his deletion from the service by sending a relevant request to [email protected]. Also, the company that does not wish to continue its registration on the website Kleise.gr, must inform the website requesting the deletion of this registration with all related files, photos, emails, location, phones, and anything related to and the company must delete the said entry within 15 days of the relevant deletion request. The use and browsing of each company on the Website / Application implies the explicit and unconditional acceptance of the terms herein, the full acceptance and approval of the use of photos and information and further details of the company that exists on the internet by Kleise.gr through google. The personal data file is kept by Kleise.gr for the absolutely necessary period of time in order to serve the above-described processing purposes.

9. YOUR RIGHTS

According to the provisions of 13 et seq. Of the General Data Protection Regulation 679/2016 / EU, you have the right to information, the right of access, the right of correction, the right of deletion, the right to restrict processing, the right to data portability, the right to object to the processing of your personal opposition to automated decision-making and profiling, as well as the right to lodge a complaint with the Personal Data Protection Authority. Your rights are set out in detail in the privacy policy as well as the actions you can take to protect it, in accordance with the privacy policy which forms an integral part hereof.

10. DECLARATION OF DISCLAIMER

The Company is not responsible to the members for the quality of the services provided by the Contracted Companies or for damages that may occur during the execution or not of their order. The existing transaction relationship governs the contracting parties and in this case the users of Kleise.gr and the Contracted Companies and only them. Under any circumstances, including the case of negligence, the Company is not responsible for any form of damage suffered by the member or visitor of the Website / Application from the use of the pages, services and options of Kleise.gr which it proceeds on its own initiative and with knowledge of the terms herein. It is pointed out that Kleise.gr does not bear any responsibility regarding the products/services that are promoted through the electronic reservations and the Special Offers that may accompany them, for which the respective company is solely responsible to the Beneficiary. Indicatively and not restrictively, Kleise.gr is not responsible for the quality, the properties, the individual characteristics of the products/services of the companies, eg the restaurants, for any legal or real defects as well as for the manner and time of their delivery to the Beneficiaries. Kleise.gr does not guarantee that the pages, services, options, and contents of the Website / Application will be provided without interruption, without errors and that errors will be corrected. It also does not warrant that the same or any other affiliate website or server servers, through which they are made available to the members of the Website / Application and its visitors, are provided free of “viruses” or other harmful components. In no case does it guarantee the correctness, completeness and/or availability of the contents, pages, services, options or their results. The cost of any corrections or services is borne by the member or visitor/user of the Website/Application.

When providing the services of the Website / Application, the information that is published is based on the information provided by the companies. For this reason, companies have access to a Special Management Website, through which they have the sole responsibility for updating all Special Offers and other information, such as the specifications of their products/services, which appear on the Website / Application. Kleise.gr, which information and services can change and vary according to time periods. Although the Company makes every effort to ensure the proper functioning of the Website / Application services, it can neither confirm nor warrant that all information is accurate, complete, or correct, nor can it be held responsible for any errors (including and typographical errors), for interference due to (temporary and/or partial) suspension, restoration, upgrade or maintenance of the Website / Application or for any other reason), for inaccurate, misleading or untrue information or for non-distribution of information. Each company is responsible at all times for the accuracy, completeness, and correctness of its (descriptive) information (including Special Offers and availability) displayed on the Website / Application. The Website / Application is not and should not be considered as a means of indicating or approving the price, level of services, or rating of any contracted company. 

To the extent permitted by law, neither the company nor any of the partner companies, online partners or others involved in the creation, sponsorship, promotion or otherwise provision of the Website / Application and its content, are not liable for (j) any criminal, specific, indirect or consequential damage or loss, any loss of production, loss of profit, loss of revenue, loss of contract, loss or damage to customer or reputation, loss of entitlement to compensation, (ii) any about the information (description) of the companies (including pricing, availability and evaluation) provided on the Website / Application, (iii) services or products offered by the companies, (iv) any (direct, indirect, consequential or criminal) damages , losses or charges incurred or paid by members, in accordance with, after or in connection with the use, inability to use or delay use of the Website / Application, or (n) any (personal) injury, death, damage to personal property or other (direct, indirect, special, consequential or criminally damaging) damages, losses or charges incurred or paid by members , or due to (legal) acts, errors, breaches, (gross) negligence, intentional misconduct, omissions, non-execution, false statements, tort or sole liability of the company or liability attributed (in whole or in part) to the company (its employees, the management, the executives, the agents, the representatives or the collaborating companies), including any (partial) cancellation, excessive detention, strike, force majeure or for any other incident beyond the control of the Company. 

The above cases are indicative and do not constitute an exhaustive list of all cases of non-fault of the Company.

11. COMMENTS AND USER MATERIAL

Comments, reviews, and ratings for companies have the right to submit to the Website / Application only users who have accepted their services through the Website / Application

A user gets the right to review after 48 hours from the time of booking and as long as his booking is not canceled or a no-show.

The publication of comments/reviews that do not violate the terms of this can be done up to 1 month from the date of their submission

User comments and reviews can (a) be posted on the Website / Application, (b) used and posted (in whole or in part) by the Company on social media platforms, newsletters, special promotional platforms, applications, and other networks owned, hosted, used or controlled by the Company. Kleise.gr is not responsible and does not adopt in any case the content of the comments submitted by users. Every user must comment and rate with absolute decency. The Company reserves the right to adapt, refuse and delete comments, at its sole discretion in order to protect its members and contracted companies from any insincere, ill-intentioned and/or backward criticism (either positive or negative). 

More specifically, the Company may not accept comments/critiques or specific parts thereof if:

They are written in capital letters or Latin characters (Greeklish) or contain spelling errors in a frequency that makes them difficult or unpleasant to read or are written in a language other than Greek or English. They contain content that is abusive, threatening, defamatory, offensive, obscene, scandalous, arson, extortion, false, racist pornography, or anything else that could be outlawed, legally liable, or otherwise in violation of the law. They contain obscene expressions and/or expressions with ironic references. They attempt to advertise the business or other websites, services, or products. They do not contain any substantive comment/criticism about the company, ie they do not specify with sufficient clarity either the positive or the negative elements of the services they received, in order to give useful information to the other members of Kleise.gr but also to the companies the opportunity to answer specific issues. They contain references or are written with the aim of commenting or responding to another user’s review or are intended to provoke a response or contain references to other reviews. They contain personal references to individuals. Describe incidents of litigation between customers and/or members of the business staff or report incidents of illegal activities or other incidents involving business staff members or business customers that cannot be proven. They include reports of incidents or suspicions of phenomena of significant health interest with reference to specific facts that can not be proven. They are written for any purpose other than to describe and comment on the user experience regarding the services and/or service in the business and/or refer to other businesses or contain references to people who have a business relationship with the business or to other persons who visited the business at the same time as the review user’s visit. They show a significant discrepancy between the text and the ratings that accompany it. They report incorrect prices or business details that do not correspond to reality, as long as this is known to the administrators of the Website / Application after relevant information by the legal representatives of each company.     

The Company is not responsible for and does not adopt the content of the comments/reviews submitted by its members. Unless specifically requested, the Company does not wish to receive any confidential, confidential, or exclusive information or other material from members through the Website / Application for any of its services, via email, or in any other way. Any information or material submitted by members, and which has not been expressly requested by the Company as confidential, will be deemed not to be confidential, confidential, or exclusive. The Company has the right to use, reproduce and disclose this material without restriction. This material does not in any way include the Personal Data of the member. 

The members guarantee to the Company that the material/information posted on the Website / Application does not include and does not infringe registered trademarks, logos, or copyrighted material of any natural or legal person.

12. POLICY CHANGE

It is possible for reasons of improvement of the Company’s services to make changes in policy or services without notice. The user can be informed about this on the Website / Application. For this reason, users/members/visitors are advised to read the terms of use at regular intervals, in order to be informed of any changes in their content.

The Company reserves the right to change or modify the applicable terms for the use of the Website / Application at any time, without notice to users/members. Such changes, modifications, additions or deletions to the terms of use will take effect immediately, ie from their posting on the Website / Application. Any use of the Website / Application following such change or modification will be deemed acceptance by the user/member of the changes, modifications, additions or deletions.

The Company may, at any time, terminate, change, suspend or terminate any individual operation of the Website / Application including the availability of services, presentation, or description of any product or service.

13. APPLICABLE LAW

The above terms of use, as well as any modification, change or alteration is governed by and supplemented by Greek law, the law of the European Union, and the relevant international treaties. Any provision of the above terms becomes contrary to law, automatically ceases to be valid, and is removed from the present, without in any way affecting the validity of the other terms. This constitutes the entire agreement between Kleise.gr, its visitors/users as well as its members and binds only them. No modification of these terms will be considered and will not form part of this agreement unless it has been formulated in writing and incorporated into it. The Company reserves the right to unilaterally modify or renew these terms, according to its needs and trading habits. The courts of Thessaloniki are locally responsible for any dispute. 

14. OTHER TERMS OF USE

The use of the services, products, and websites of the contracted companies implies the immediate acceptance of additional Terms of Use. These additional Terms of Use apply as a supplement to these and do not replace them.

TERMS OF TRANSACTION

The company with the name KLEISE.GR E-BOOKING PLATFORM SINGLE MEMBER PRIVATE COMPANY, (VAT number: 801657730, GEMI number: 160964321000 ) that created and manages the Website “Kleise.gr” informs about the terms of use that govern the transactions concerning the promotion and advertising of its name and business services through its website. 

PREAMBLE

The website “Kleise.gr” is an online platform through which electronic reservations are made. In particular, it hosts free listings of catering businesses (restaurants, bars, etc.), hairdressers, beauty services, barbershops and generally, any type of service business that can operate by appointment and reservation. The website aims to develop and maintain a platform for online booking, appointments and related services consisting of internet software, mobile phone applications and a website. The website provides event booking services, entertainment, and leisure services, booking services for conference centers and exhibition spaces, the provision of advertising space or time on the Internet, the production of web portals, the sale of advertising space or paid or contracted internet, paid or contracted advertising space or time, advertising design and conceptual development services, paid or contracted resale of advertising space or time, marketing consulting services. 

Through the website Kleise.gr, benefits and services of contracted companies are advertised and promoted, which may be accompanied by special discounts. The special discounts are valid for a specific time and quantity. The visitor / user of the website can obtain the above services by making free online reservations, under the conditions described below and which the visitor / user fully and unconditionally accepts. 

In particular, we provide the following services:

A) Simple registration on the platform “Kleise.gr” of the business owner (free package) : The creation and operation of a page of the business registration, which can refer to information of this business, such as location, contact phone, e- mail, photos of the company, its accounts on social networking platforms, its website, the Menu and the list of services with prices. The business owner who is interested in registering on the platform, can register his business on his own with an easy and automated process, attach photos of his desired business, record information he wants to convey to the public regarding the his business and generally make the arrangements he wishes regarding his business. Otherwise, you can contact the email address [email protected] or send a message via the contact form in order for the Kleise.gr team to register the entry on the platform and post information and photos . The entry is then linked to the Owner’s account, through which he can make any changes he wishes or add additional details about his business at any time after the initial registration. Also, up to 20 photos can be uploaded, videos can be embedded and there can be a chat with interested users of the platform who ask for the registration of the business.

B) Subscription services

The Kleise.gr website provides the following subscription packages for the promotion of businesses:

  • Standard package costs 25 euros per month plus VAT for the keeping of electronic reservations and provides all the additional possibilities provided by the platform for registration of (1) business.   
  • Premium package costs 45 euros per month plus VAT and provides the capabilities of Standard and in addition, advertising the listing in the results of Google, Facebook, Instagram which greatly increases the popularity of the listing in the search results of users of Kleise.gr but mainly placed first in user searches for business name, business category and location on Google, Google Maps and concerns (1) business listing. 
  • The Enterprise package costs 99 euros per month plus VAT and contains the services of the premium but for 3 different registrations. The ads on Google, Facebook and Instagram are paid by kleise.gr, an amount that varies depending on the searches of users on Google and location on Facebook.   

Obligations of Kleise.gr

 All advertisements without exception will receive the prior approval of the customer.

The costs of hosting the websites with the advertisements and their promotion on the Internet are borne exclusively by the company that manages the website Kleise.gr.

It is expressly agreed that our company as the owner of the above website is liable to the customer for its advertising on the Internet, subject to technical damages that will make the website inactive for a reasonable period of time and will not be due to the fault of either party but telecommunications network or other Internet service provider.

Obligation of confidentiality

The parties are obliged to maintain the confidentiality and non-disclosure of the confidential information that comes to their knowledge under this contract. The information concerning the kleise.gr website is considered confidential, including the computer programs, specialized data, technical information, financial issues, account details and passwords (usernames and passwords) and in general the information that has acquired its character. confidential and / or confidential and what is defined by law and which are disclosed or to be disclosed and / or delivered by the company, orally or in writing or in any way.

Other customer obligations

You may not use our website to take action or post content that violates these Terms of Use, the general terms of transactions and other terms and policies applicable to our website. In particular, it is not allowed to post content that is illegal or misleading, violates the rights of any third party, including intellectual and industrial property rights.

You are also not allowed to upload viruses or malicious code, or take any action that could result in disabling, overloading or troubleshooting our website.

You may not access or collect data from our website using automated media (without our prior permission), or attempt to access data to which you do not have access.

Our company has the right to remove content that violates these terms.

Transfer of rights

 By using or subscribing to our website for free, you grant us the following rights:

  1. Permission to use the posted content, such as photos and videos, which are protected by copyright,
  2. License and right to display online the insignia and title of your business protected by trademark or trademark law.
  3. License for hosting on our website, the use, distribution, promotion, translation and public presentation through the internet of the content posted on the website.

Final provisions

This constitutes the entire agreement between the kleise.gr website and the visitor / user of its services and binds exclusively these parties.

The terms of this agreement may not be modified unilaterally, only after special information of the customer.

The customer may not transfer to third parties any of its rights or obligations arising from these terms, without our consent.

The courts of the city of Xanthi are competent courts for any dispute that may arise from the present, including disputes regarding